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HP's Hardware Return & Recycling Program

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Consumer/End-User Advice


The European Union's WEEE Directive has been implemented in Ireland and the recycling of electronic products is now operational. In Ireland as of 13 August 2005, HP consumer customers will be able to return their IT products to their local dealer when they buy a new product of equivalent type or which fulfills the same functions, or take them to municipal collection points. In both cases, this service is free. If you would like more information, consult www.erp-recycling.org and follow the Irish link.


Recycling Services for Commercial Customers


HP’s Recycling Services for Commercial Customers are offered in the 25 countries of the European Union (EU), Norway and Switzerland.


Services Provided


  • Collection of equipment from the customer
  • Transportation to an HP authorized sorting and waste facility
  • Management and control of the whole logistic and recycling chain
  • Special solutions by arrangement
  • Certificate of disposal

Request take back services


To request these services, or to ask for an offer, HP business customers should fill in a form on the websites of our partners.

For recycling services in Germany, Ireland, Slovakia, Slovenia and UK, click hereNon-HP site

For recycling services in Czech, Cyprus, Denmark, Estonia, Finland, Hungary, Latvia, Lithuania, Malta, Norway, Portugal, Spain and Sweden, click hereNon-HP site

For recycling services in Austria, Belgium, France, Italy, Luxembourg, the Netherlands, Poland and Switzerland, click hereNon-HP site


Offers (Alternatives)


  • Redemption and disposal of IT hardware of any producer. Offer applies only to HP Partners and business customers.
  • Development of customer specific special solutions like controlled destructions of data on data media and/or de-installation of existing hardware.

Prices for Business Customers in the EU


HP will provide free recycling of all electronic equipment once a customer has returned the equipment to an HP designated collection point and where a replacement product is being supplied by HP. Where a replacement product is not being supplied, recycling services can be provided on request at additional cost. A certificate of disposal will be supplied by HP. Where national legislation dictates that other services should be offered, we will adapt our service to be compliant.

Costs for logistics and special services (disassembly and/or controlled destruction of data) will be calculated individually, based on the current market price.

Important notice


This offer only includes disposal/recycling. It does not include services such as buy back and/or resale of used hardware. If you have hardware for resale or buyback, then please follow this link: http://h41111.www4.hp.com/globalcitizenship/ie/en/environment/return/index.html
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