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Business ethics

guided by enduring values
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At HP we are guided by enduring values that stretch back to our roots—values that reflect basic, fundamental ideas about who we are.

Ideas like these:


there is no substitute for personal and professional integrity;
doing well and doing good can go hand in hand; and
trust and respect have always been the cornerstones of our success.

The open doors to our offices reflect the ethical, transparent business practices at every level of the company. They also help foster the open communication that fuels our creativity and camaraderie. We strive to be a company that manages by inspiration, not fear; by sharing information, not guarding it; by empowering people to make decisions; and by unleashing people's talents for the common good.


We are committed to uncompromising integrity


As a business we must remain profitable to remain viable. But profitable operations are not our only concern. At HP we seek uncompromising integrity through what each individual can contribute—to our customers, our co-workers, our company and our communities.

Our business success is dependent on trusting relationships. Our reputation is founded on the personal integrity of the company's personnel and our dedication to our principles of:


Honesty in communicating within the company and with our business partners, suppliers and customers, while at the same time protecting the company's confidential information and trade secrets

Excellence in our products and services, by striving to provide high-quality products and services to our customers

Responsibility for our words and actions

Compassion in our relationships with our employees and the communities affected by our business

Citizenship in our observance of all the laws of any country in which we do business, respect for environmental concerns and our service to the community by improving and enriching community life.

Fairness to our fellow employees, stakeholders, business partners, customers and suppliers through adherence to all applicable laws, regulations and policies, and a high standard of behaviour.

Respect for our fellow employees, stakeholders, business partners, customers and suppliers while showing willingness to solicit their opinions and value their feedback


If you have concerns about the integrity of HP's business practices, please contact us:

  1. By e-mail: Feedback form
  2. By mail via post: Hewlett-Packard Office of Business Practices. PO Box 692015, Houston, TX 77269-2015
  3. By the GuideLine*, an anonymous, confidential way of contacting us at: 1-800-424-2965
    Outside the US, first dial the AT&T access number.

*The GuideLine is managed by Global Compliance Services, Inc. acting on behalf of HP. Global Compliance Services Inc. is a Safe Harbor certified company.

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HP Standards of Business Conduct

The HP Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to HP. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors.

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» SBC brochure (PDF file)
(PDF file, 3.4MB)

» Global Citizenship Report: Business Ethics
Printable version
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