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HP Care Pack services
» Portfolio offerings

HP Care Pack services for
» Servers
» Desktops
» Mobile computing
» Printing and imaging
» Storage
» Networking

HP Care Pack Information
» ProLiant Essentials
» Register your Commercial HP Care Pack
» Help with HP Care Pack Registration
» Problems registering your HP Care Pack
» HP Care Pack Services Electronic Look-up 'wheel' - Downloadable tool
» HP Care Pack Lookup Tool
» Current price list
» Service Descriptions & Brochures
» Other related information (T&C's, restricted levels of service
» How to buy
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New HP BladeSystems Services collateral


» HP BladeSystem Services Brochure
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Service Descriptions & Brochures


» HP Care Pack Services Made Simple
» HP Care Pack Service Overview Brochure
» HP Care Pack Services Portfolio
» Proliant Essentials: Rapid Deployment Pack
» Proliant Essentials: Implementation of Rapid Deployment
» Vulnerability patch management installation & startup
» MSA Family Disk Array installation and startup services
» HP ProLiant and HP BladeSystem Infrastructure

HP Hardware Support


» Onsite Service
» Onsite 6-Hour Call-to-Repair Service
» Next Day Exchange Service
» Pick-up & Return Service with Accidental Damage
» Offsite Return Services

HP Software Support


» Software Support Service
» Software Technical Support Service

HP Support Plus Service


» HP Support Plus Service

HP Enhanced Network Installation & Start-up Service


» HP BladeSystem Switches

HP Implementation Support Service


» HP BladeSystem Environments

HP Installation & Start-up Service


» HP BladeSystem c-Class Infrastructure
» HP BladeSystem p-Class Infrastructure
» HP installation & start up Insight Mgr Plus Management Agents
» HP installation & startup Insight Manager management agents
» HP installation & start up of HP printers, clients, servers & storage service descriptions

support portfolio offerings

hardware
» next business day
» 4 hour same business day
» 4 hour 24X7 same business day
» 6 hour call to repair
» next day exchange
» return service
» pickup & return
» maintenance kit replacement

software
» technical support
» technical support 24X7
» update

start-up & implementation
» education
» installation
» HP Smart Desktop Management Service

premium hardware/software
» critical service
» support plus
» support plus 24
» proactive 24

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