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HP services  >  HP Care Pack services  >  Notebooks

HP Care Pack services

Notebooks - tablet PCs
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HP Care Pack services

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HP Care Pack services for

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HP Care Pack Information

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HP care pack services available for tablet PCs:


next business day hardware support
Increase availability and productivity with high-quality services including remote problem diagnosis and support, next business day onsite response, coverage window options ranging from standard business hours to 24x7x365, and escalation management for specialized expertise.

installation
Minimize disruption of your IT and business operations as your new HP hardware or software is installed smoothly and efficiently. Includes pre-installation planning, installation by a highly trained service delivery specialist, post-installation testing and diagnostics, and orientation.

return service
Take advantage of quality return-to-HP services with remote telephone support and offsite repair at an HP-designated repair center. A choice of service levels gives you flexible shipment options. Includes remote problem diagnosis and support, repair center services, return shipment, and coverage during standard business hours.


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pickup & return service
High-quality door-to-door hardware service including telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.


accidental damage protection
Accidental Damage Protection coverage helps you avoid repair or replacement costs.

printable version
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