Jump to content South Africa-English
HP.com South Africa home Products and Services Support and Drivers Solutions How to Buy
»  Contact HP
HP.com South Africa home
HP services

HP Care Pack services

» 

HP Care Pack services

» Portfolio offerings
» Care Pack Pricelist

HP Care Pack services for

» Servers
» Storage
» Networking
» Software
» PCs & workstations
» Notebooks
» Handhelds
» Printing
» Digital imaging
Content starts here
hewlett-packard carepack services hewlett-packard carepack services

Increase uptime, productivity, and ROI with packaged support services

HP Care Pack services offer upgraded service levels to extend and expand your standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain TCO. And they offer you coverage options for all key IT areas, including:
  • server hardware, software, and systems
  • storage hardware, software, and systems
  • network devices and software
  • workstations, desktop PCs, notebooks, laptops, and handhelds
  • printing and imaging devices
  • software - operating systems and applications

Support portfolio offerings

Hardware

» Next business day
» 4 hour same business day
» 4 hour 24X7 same business day
» 6 hour call to repair
» Next day exchange
» Return service
» Pickup & return
» Maintenance kit replacement

Software

» Technical support
» Technical support 24X7
» Update

Start-up & implementation

» Education
» Installation

Premium hardware/software

» Critical service
» Support plus
» Support plus 24
» Proactive 24
HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade or extend your warranty. For many products, post-warranty hp care pack services are available when your original warranty has expired.

Why purchase an HP Care Pack service?

Your standard warranty protects against product defects. hp care pack services help you guard against downtime, which can reduce your productivity and profitability. These convenient service packages:
  • protect your investment in HP products
  • provide consistent, predictable levels of support across your entire department or business
  • ease budget planning with fixed-cost support that includes parts and labor
  • give you direct access to proven technical and problem-solving expertise
  • offer a choice of response-time and repair-time commitments
  • deliver prompt, measurable results
  • are available whenever and wherever you do business
HP Care Pack availability may vary by country and product.
Please Note: HP Supportpack packages services remain available for select products in some countries. Please inquire with your local HP Sales Representative for more information.
Printable version
Privacy statement Using this site means you accept its terms
© 2008 Hewlett-Packard Development Company, L.P.