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HP Care Pack services

Maintenance kit replacement service
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HP Care Pack services

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the best preventive medicine for your hp printer


HP engineers have identified laser printer parts that exhibit similar wear patterns over time. These parts are available in HP Maintenance Kits you can insert yourself to help maximize the performance and prolong the life of your printers.

Each kit contains the parts used by HP Services personnel to repair printers like yours - at considerable savings off their individual purchase prices. Whatever the size of your business, regular insertion of these easy-to-use problem-preventers helps you enhance printer performance and eliminate the need for repeat service calls.


Choose Maintenance Kit Replacement Service when you need to:

  • properly performed kit replacement that maintains high print quality and lengthens the life of your printer
  • no-hassle professional replacement and cleaning, scheduled at your convenience
  • security that an HP-trained technician will do the job right
  • one fixed fee - helping you avoid unexpected expenses

service highlights


  • per-incident service scheduled at your convenience
  • next-day onsite response
  • replacement of maintenance kit and cleaning of printer
  • checklist of performed actions

hardware

» next business day
» 4 hour same business day
» 4 hour 24X7 same business day
» 6 hour call to repair
» next day exchange
» return service
» pickup & return
» maintenance kit replacement

software

» technical support
» technical support 24X7
» update

start-up & implementation

» education
» installation

premium hardware/software

» critical service
» support plus
» support plus 24
» proactive 24

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