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HP Care Pack services

Installation service
» 

HP Care Pack services
» Portfolio offerings

HP Care Pack services for
» Servers
» Storage
» Networking
» Software
» PCs & workstations
» Notebooks
» Handhelds
» Printing
» Digital imaging

take time and trouble out of the installation process


This easy-to-buy, easy-to-use HP Care Pack extended warranty service helps ensure that your new HP hardware or software is installed smoothly, efficiently, and with minimal disruption of your IT and business operations.

Choose HP Installation Service when you need to:

  • cost-effectively obtain specialized expertise for a complex, one-time task
  • enjoy top performance right from the start
  • shorten your time-to-ROI

service highlights


A highly trained HP Services delivery specialist:

  • verifies that pre-installation service prerequisites are met
  • schedules delivery of your service at a mutually agreeable time
  • installs your product or technology
  • runs appropriate tests and diagnostics to ensure that the product has been installed and configured per HP, industry, or your company's standards
  • provides your people with orientation on the product and/or technology
  • answers your usage and maintenance questions

hardware
» next business day
» 4 hour same business day
» 4 hour 24X7 same business day
» 6 hour call to repair
» next day exchange
» return service
» pickup & return
» maintenance kit replacement

software
» technical support
» technical support 24X7
» update

start-up & implementation
» education
» installation

premium hardware/software
» critical service
» support plus
» support plus 24
» proactive 24

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