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HP Care Pack services

Portfolio offerings
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HP Care Pack services

» Portfolio offerings

HP Care Pack services for

» Servers
» Storage
» Networking
» Software
» PCs & workstations
» Notebooks
» Handhelds
» Printing
» Digital imaging
HP Care Pack Services Portfolio offerings Extend your product warranty with a wide choice of cost-saving support packages.

HP Care Pack Services provide expert extended warranty support to help you keep availability, productivity, and ROI high - and total ownership costs low. Choose from a full portfolio of fixed-price packages spanning every key IT support arena:

  • hardware support
    hp care pack services provide onsite and offsite support coverage for your HP and Compaq desktops, workstations, servers, storage systems, mobile computers, printing and imaging devices, and more. These easy-to-use, competitively priced packages let you select service levels, hours of coverage, and response times to suit your business and technology requirements.

  • software support
    hp care pack services help enhance the return on your investments in HP and selected third-party software. They give you direct access to HP Response Center engineers for rapid problem diagnosis and resolution, usage assistance, and more. And they let you obtain software updates at substantial savings.

  • premium hardware/software support
    Increase infrastructure-wide performance and uptime with comprehensive, consistent hardware and software services at predictable package prices. Your coverage includes onsite hardware support and over-the-phone software support with service hours ranging to 24x7, plus subscription savings on software updates.

  • mission-critical support
    Extend your standard warranty with diverse services designed to enhance your critical infrastructure components' stability, availability, and adaptability. You'll receive expert proactive protection to help you defuse downtime risks, plus time-to-resolution commitments to help you recover rapidly when unforeseen problems occur.

  • start-up and implementation support
    Partner with HP Services to get your IT solutions up-and-running rapidly, efficiently, and with minimal disruption of your ongoing operations. From preliminary planning and equipment delivery to installation, configuration, testing, and orientation, HP Care Pack Services helps you enjoy a prompt, trouble-free deployment.

hardware

» next business day
» 4 hour same business day
» 4 hour 24X7 same business day
» 6 hour call to repair
» next day exchange
» return service
» pickup & return
» maintenance kit replacement

software

» technical support
» technical support 24X7
» update

start-up & implementation

» education
» installation

premium hardware/software

» critical service
» support plus
» support plus 24
» proactive 24

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